Payment & Security
Skin Cart UK aims to provide a safe and secure shopping experience for customers.
This page explains how payments are handled and how we protect customer transactions.
Accepted Payment Methods
We accept payment methods shown at checkout, which may include:
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Visa
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Mastercard
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American Express
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Apple Pay
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Google Pay
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Shop Pay
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PayPal, if available
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Other payment options displayed at checkout
Available payment methods may vary depending on your device, location, and checkout settings.
Secure Checkout
All payments are processed through secure third-party payment providers.
Skin Cart UK does not store your full card details on our website.
Payment information is handled using secure encrypted payment technology provided by trusted payment processors.
Order Confirmation
After your payment is completed, you should receive an order confirmation email.
Please check your inbox and spam or junk folder.
If you do not receive an order confirmation, contact us at:
Please include the name and email address used at checkout.
Payment Authorisation
Orders are only processed after payment has been successfully authorised.
If your payment is declined, your order may not be completed.
Please contact your bank or payment provider if you believe a payment has been wrongly declined.
Fraud Prevention
For customer and business protection, some orders may be reviewed before dispatch.
We reserve the right to cancel or refund orders where fraud, unauthorised payment, payment risk, incorrect information, or suspicious activity is suspected.
Billing Information
Customers are responsible for providing accurate billing and contact information at checkout.
Incorrect billing details may delay payment verification or order processing.
Refunds
Approved refunds are processed back to the original payment method used at checkout.
Refunds usually appear within 5–10 business days, depending on your bank or payment provider.
Skin Cart UK cannot control bank processing times after a refund has been issued.
Customer Protection
If you notice any unauthorised transaction or payment issue, please contact your bank or payment provider immediately.
You may also contact Skin Cart UK for order-related support.
Contact
For payment or security questions, contact:
Email:
support@skincartuk.com
Phone:
+44 7469 775700
Address:
Grove Road, E4 9SU, London, United Kingdom