Terms & Conditions
Welcome to SkinCartUK.
These Terms & Conditions apply when you visit our website, browse our products, create an order, or purchase from Skin Cart UK.
By using this website or placing an order, you agree to these Terms & Conditions.
Business Information
This website is operated by:
Skin Cart UK
Address:
Grove Road, E4 9SU, London, United Kingdom
Email:
support@skincartuk.com
Phone:
+44 7469 775700
Website:
www.skincartuk.com
Products
Skin Cart UK sells skincare, beauty, cosmetics, and personal care products.
We aim to provide accurate product information, including product names, descriptions, prices, images, ingredients, size, and availability.
However, product packaging, ingredients, formulas, instructions, and manufacturer details may change from time to time.
Customers should always read the product label, ingredients, warnings, and directions before use.
Product Suitability
Skincare products may not be suitable for every skin type.
Customers are responsible for checking ingredients and product suitability before use, especially if they have allergies, sensitive skin, a medical skin condition, or if they are pregnant or breastfeeding.
Skin Cart UK does not provide medical advice, dermatology advice, diagnosis, or treatment.
Product information on our website is for general information only.
Orders
When you place an order, you agree that all information provided is accurate, complete, and up to date.
We reserve the right to cancel or refuse an order if:
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Payment is not authorised
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The product is unavailable
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There is a pricing or listing error
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Delivery details are incomplete or incorrect
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Fraud, abuse, or suspicious activity is suspected
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The order appears to breach these Terms & Conditions
Order Acceptance
After placing an order, you may receive an order confirmation email.
This confirms that we have received your order, but it does not guarantee acceptance.
Your order is accepted when it has been processed and dispatched.
Prices
All prices are shown in GBP.
We may update prices at any time.
Price changes will not affect orders already accepted, unless there has been a genuine pricing error.
Payment
Payment must be completed at checkout.
We use secure third-party payment providers.
Skin Cart UK does not store your full card details on our website.
Delivery
Delivery information, processing times, estimated delivery times, tracking, and damaged parcel instructions are explained on our Delivery Information page.
Customers are responsible for providing accurate delivery information.
If an order is delayed, lost, or returned due to an incorrect or incomplete address, Skin Cart UK may not be responsible for the delay or loss.
Returns and Refunds
Returns, refunds, cancellations, damaged items, faulty items, and hygiene-sensitive product rules are explained on our Returns & Refunds page.
Due to hygiene and safety reasons, opened, used, unsealed, or tampered skincare, cosmetics, beauty, and personal care products cannot be returned unless faulty or incorrect.
Cancellations
You may request cancellation before your order has been dispatched.
Once an order has been dispatched, it cannot be cancelled.
After delivery, you may request a return if the item meets our return conditions.
Promotions and Discount Codes
Discount codes, offers, and promotions may be subject to expiry dates, minimum order values, product restrictions, and other conditions.
We reserve the right to change, refuse, or cancel promotions at any time where necessary.
Product Reviews
If product reviews are available on our website, customers must submit honest, genuine, and lawful reviews.
We may remove reviews that contain offensive language, false claims, spam, personal information, or misleading content.
Intellectual Property
All content on this website, including text, design, layout, images, graphics, logos, product content, and branding, belongs to Skin Cart UK, the relevant brand owners, or licensed content providers.
You may not copy, reproduce, distribute, or use website content for commercial purposes without written permission.
Third-Party Brands
All third-party brand names, product names, logos, and trademarks shown on this website belong to their respective owners.
Use of brand names is for product identification and retail sale purposes only.
It does not imply endorsement, partnership, sponsorship, or official authorisation unless clearly stated.
Website Use
You must not use this website for unlawful, fraudulent, harmful, or abusive activity.
You must not attempt to damage, disrupt, hack, copy, scrape, or misuse the website, checkout, systems, or content.
Website Accuracy
We make reasonable efforts to keep this website accurate and available.
However, we do not guarantee that the website will always be error-free, uninterrupted, secure, or fully up to date.
We may correct errors, update product information, change prices, or cancel orders where a genuine mistake has occurred.
Limitation of Liability
Skin Cart UK is not responsible for indirect, incidental, or consequential losses arising from the use of this website or products purchased from it.
Nothing in these Terms & Conditions limits your statutory consumer rights under UK law.
Nothing in these Terms & Conditions excludes liability where it cannot legally be excluded.
Force Majeure
Skin Cart UK is not responsible for delays or failure to perform obligations caused by events outside our reasonable control, including courier delays, strikes, severe weather, system failures, supply issues, or other unexpected events.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Contact
For questions about these Terms & Conditions, contact:
Email:
support@skincartuk.com
Phone:
+44 7469 775700
Address:
Grove Road, E4 9SU, London, United Kingdom
Last updated:
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