Shipping Policy

Thank you for shopping with SkinCartUK.

This Shipping Policy explains how Skin Cart UK processes, dispatches, and delivers orders within the United Kingdom.

Delivery Area

Skin Cart UK currently delivers within the United Kingdom.

At this time, we do not guarantee international delivery unless it is clearly offered at checkout.

Order Processing Time

Orders are usually processed within 1–4 business days after payment has been successfully received.

Orders placed on weekends or UK bank holidays will be processed on the next business day.

During busy periods, promotions, or courier delays, processing times may take slightly longer.

Estimated Delivery Time

Standard UK Delivery:
2–5 business days after dispatch.

Delivery times are estimates only. They are not guaranteed unless a guaranteed delivery service is clearly offered at checkout.

Shipping Charges

Shipping charges are calculated and displayed at checkout before payment is completed.

The final delivery cost may depend on:

Delivery method
Order value
Product weight
Delivery location
Available shipping promotions

If free delivery is available, the minimum order value or promotion details will be clearly shown on the website or at checkout.

Dispatch Confirmation

Once your order has been dispatched, you will receive a dispatch confirmation email.

If tracking is available for your selected delivery method, tracking details will be included in the dispatch email.

Tracking Your Order

You can track your order using the tracking link provided in your dispatch confirmation email, if tracking is available.

If you cannot find your dispatch email, please check your spam or junk folder.

Incorrect Delivery Address

Customers are responsible for providing a correct and complete delivery address at checkout.

Please check your delivery details carefully before placing your order.

Skin Cart UK is not responsible for delays, failed deliveries, returned parcels, or lost parcels caused by incorrect or incomplete delivery information provided by the customer.

If a parcel is returned to us because of an incorrect or incomplete address, we may ask the customer to pay for re-delivery.

Missed Delivery

If the courier attempts delivery and you are not available, they may leave a delivery notice, update the tracking page, or provide instructions for rearranging delivery or collecting the parcel.

Customers are responsible for following courier instructions after a missed delivery attempt.